Invista Care

InVista Audio Visual Care Package Proposal

InVista care packages incorporate all the support features needed for successful business operation and is delivered through dedicated onsite personnel. Importantly, the onsite personnel are backed by the combined capability of InVista Audio Visual. For large or multi-site organisations, a resident or on call Technician delivers a premium level of responsiveness and in most cases, is the most cost effective option. An onsite Resident Technician is the ideal choice to maintain client satisfaction.

Typical Resident and Call Technician tasks include:

  • First point of call for faults, operational difficulties and trouble shooting.
  • Assistance with system presentation preparation and display.
  • Periodical scheduled inspections of the systems, including functional tests of the system operation and reporting.
  • User training.
  • Management of faults including tracking and status reporting, in conjunction with the InVista Helpdesk.

A Resident Technician is a full time onsite technical support person that provides onsite services for 40 hours per week during normal business hours.

Depending on your needs, Resident Technicians can be rotated to ensure that multiple technicians have a solid understanding of your systems. This ensures that expert coverage can be maintained if your primary Resident Technician is sick or on annual leave. The key features of our proposal are built on providing value for money over our competitors and an ongoing relationship.

We would love to hear from you.

Send us a message below or call us on
1300 263 828

  • Rolf Latzel

    "In short, InVista is highly recommended for any Audio Visual projects they become involved in and we completely trust their team to represent our Company professionally with our clients."

  • Simon Bugees

    "Myself and Westan Australia have partnered with Invista Audio Visual for more than 5 years. Unlike many companies that claim to be capable and efficient Invista continued to set the bar much higher than the rest."

About Us

Invista prove that despite... the circumstance, our technology integration solutions are beyond compare. We continue to successfully deliver all stages of tender, design, execution and after care service.

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